Once we have sent out your order or you have collected it, you may return the goods for a full refund, without giving a reason, as long as the goods are with the original packaging, unused and we receive them back within 14 days of you receiving them.  

You must contact us within 7 days of receiving your order to arrange this and you will have to pay any costs involved in returning them to us.  There are some products that we cannot accept back because of their perishable nature including cement and plaster.